- Your item must be in its original unused condition to be returned, unless there is a manufacturer defect.
- You must return the item within 14 days of your purchase.
- You can create request return / exchange right from your customer account.
- Your package should be Include a signed letter stating the reason for your return and the original receipt.
- If buyer ordered mistakenly, we’d deduct shipping charges out of total amount of order shipped.
- Items cannot be returned if they are opened.
- Merchandise that has been used or altered will not be accepted for return or exchange.
- We also do not refund the original shipping and handling that you paid on the order.
FedEx Ground® Service Map
Order placed by 3:30pm ET (on a business day) generally ship same day.
Transit Time Estimates (in business days) shown below